Volunteer Frequently Asked Questions

 

Thank you for your interest in volunteering with the YMCA of Honolulu! We greatly appreciate the support from our many wonderful volunteers.

We wanted to provide some additional resources to help volunteers who are new to this site or are just looking for a refresher on how to navigate our system. Below you will find a few frequently asked questions along with links to support articles that may be able to help answer any questions you have.

 

Q: How Do I Create An Account?

A: Click Here

 

Q: How Do I Respond To Opportunities?

A: Click Here

 

Q: How Do I Submit A Qualification?

A: Click Here

 

Q: How Do I Enter My Hours?

A: Click Here

 

Q: How Do I Edit My Profile?

A: Click Here

 

Q: How Do I Download The Mobile App?

A: Click Here

 

Q: Can I Get Access To All Of The Support Articles Available For Volunteers?

A: Yes! Click Here

 

Q: Can I Submit Hours Even If I Cannot Find My Current Volunteer Opportunity On This Website?

A: Yes! The YMCA of Honolulu will continually update this site with new and upcoming volunteer opportunities, but there could be a situation where you have been approved and scheduled to volunteer but cannot find the opportunity listed on this website. If this is the case you can still submit "Individual Hours". Once you click on "Add Hours" you will be asked if these hours are in reference to an opportunity that you responded to on this site. You can select "No" and then add the date and number of hours you volunteered for within a YMCA program or event. Just make sure to include a brief description of what you did along with the name of a YMCA staff member who can verify these hours.

 

Q: Is There A Phone Number Or Email I Can Contact For General Questions?

A: We can be reached at (808) 541-5407 or volunteer@ymcahonolulu.org